Refund Policy

Return Eligibility

weberusmalls.com supports a 60-day free return window for all products. Customers may submit return applications within 60 days upon product receipt. Eligible returned items must remain unused, unassembled, with original packaging and complete accessories intact.

Free Return Service

We provide completely free return service for qualified returns. Customers do not need to bear any return shipping cost. Our platform undertakes all logistics expenses generated during the return process to reduce shopping risks.

Official Refund Process

After our warehouse receives and inspects returned merchandise, the refund procedure will be initiated immediately. All approved refunds will be completed within 5 to 10 business days. Funds will be returned through the original payment channel.

Non-Returnable Conditions

Products with artificial damage, heavy usage traces, missing accessories, damaged original packaging, or expired return periods will not be approved for return or refund. We recommend customers inspect goods carefully after delivery.